Here at Vitu, the home of DMVdesk, we ensure each of our partners have the support they need to easily generate VROS and print Temp Tags on demand.
With these two key components for seamless processing of deals, DMVdesk provides you with several immediate benefits:
Would it surprise you to know DMVdesk implemented Virtual Reports of Sale in 2013 for our dealer partners?
Did you know our Field Support Representatives regularly, and personally, drop by our dealer partners to ensure the process is running smoothly and assist as needed?
Were you aware our local, expert Support Team is always ready with answers?
Did you know that DMVdesk has a plan, in case you cannot electronically generate Temp Tags or Reports of Sale due to an emergency?
Do you expect a seamless and time-saving Temp Tag/VROS workflow at the F&I desk?
"I enjoy the new Report of Sale system. It seems easier for me to just go online and print the Report of Sale....We no longer have to keep track of the RSs as they are kept online for our DMV Clerk to see.
Thank you for making this system easier for our finance department.”
Evarist Offodile, Finance Manager
Honda World Downey
“Some of the important challenges our Title and Registration clerks face with Report of Sale forms are receiving them in a timely manner to the office, missing or out of sequence RSs, and missing information such as Salesperson, Sales License, and Driver Licenses. DMVdesk’s Report of Sale eliminates those challenges.
Vitu (as always) trains our staff, addresses any issues, and listens to our ideas to improve the process. The sense of partnership we have with Vitu and DMVdesk is priceless.”
Kathy Kerridge, Controller
Browning Automotive Group
68% of new car dealerships take advantage of DMVdesk’s powerful features*
With robust platform features and comprehensive auditing, DMVdesk users enjoy a more than 99.7% DMV compliance rate.*
Over 11,000 people rely on DMVdesk’s award-winning Support Team — the consistent winner of the LiveHelpNow Challenge.**
**Since April 2014. The LiveHelpNow Challenge ranks its top 100 providers of superior customer service in a global field of more than 10,000 businesses. Find out more at http://challenge.livehelpnow.net/company/1005/dmvdesk
DMVdesk’s convenient Notice of Release of Liability (NRL) saves dealerships valuable time per request, with over 155,000 NRLs completed since its launch in 2016.
DMVdesk and MVSC participate annually in the American Institute of Certified Public Accountants (AICPA) Service Organization Controls SOC 1 Type II, SOC 2 Type II, and SOC 3 audits. These audits assess a company’s storage, handling and transmission of data, affirming its effective protection of confidential client information. In addition, these audits evaluate design and operational effectiveness of internal controls and processes for financial reporting, information security, processing integrity and management.
Strict procedures are in place from the moment paperwork arrives at the MVSC office until it is sent out to California DMV. Video cameras record every piece of mail received as it is opened, reviewed, sorted and scanned. Additionally, each bundle is double-checked for completeness prior to sending to DMV.
DMVdesk and MVSC are committed to rigorous security and compliance for all of their software and operations — put in place to ensure you and your customers' information is kept secure and private.